Wouter Veeken

 Amsterdam, The Netherlands

 wouter.tech

 LinkedIn /  Github

Employment

Technical Writer

Booking.com (Amsterdam, The Netherlands)

2017–2018: As the first API technical writer in Booking.com’s Partner Services department, I was responsible for the entire API documentation process, including planning, writing, visual design, and (automated) testing. I also advised other teams on documentation best practices, and ran technical writing workshops for non-writers.

2020: After a little more than a year in Tokyo, I rejoined Booking.com to pioneer the documentation process, tooling, and information architecture for their payments platform.

Technical Writer

LINE Corporation (Tokyo, Japan)

I moved from Amsterdam to Tokyo to join LINE’s developer documentation team, where I wrote and reviewed English content, oversaw translations, and evangelized documentation tools and methods to teams across the APAC region.

Technical Writer

Visit by GES (Haarlem, The Netherlands)

As Visit by GES’s first and only technical writer, I produced, from scratch, a technical documentation set and suitable information architecture for the development team and beyond. As a Works Council member, I helped draft statutes and oversaw office renovations.

Technical Writer

Visma Software (Amsterdam, The Netherlands)

As part of Visma Software’s technical writing team, I wrote technical (DITA XML) content for diverse target audiences (basic users, sysadmins, developers) using a variety of formats and tools (OxyGen, MadCap Flare). I also founded a Terminology Management Special Interest Group and laid the foundations for a TM process still in place today.

Owner/translator/copywriter/editor

Veeken Vertaalt (Amsterdam, The Netherlands)

Ran own translation company, specializing in content related to games and music.

Independent translator & musician

Self-employed (everywhere)

Education

MA Communication & Information Sciences

VU University
Amsterdam, NL

Specialization: Writing & translation

BA Jazz & Pop Performance (incomplete)

ArtEZ
Arnhem, NL

Specialization: Bass guitar

BA English Language & Culture

VU University
Amsterdam, NL

Specialization: Linguistics

Skills

Programming

  HTML, CSS & JavaScript

  OpenAPI/Swagger

  Regular expression

  Visual Basic & Python

Tools

  MadCap Flare

  JIRA & Confluence

  Mkdocs, VuePress & other SSG

  Git, SubVersion & other VCS

Languages

  Dutch (native)

  English

  Markdown, ReStructured Text & ASCIIdoc

  German

  French

  Japanese

Hobbies

Listening to Paul Simon, reading Terry Pratchett, watching Wes Anderson films, playing the electric guitar