2017–2018: As the first API technical writer in
Booking.com’s Partner Services department, I was responsible for the
entire API documentation process, including planning, writing, visual
design, and (automated) testing. I also advised other teams on
documentation best practices, and ran technical writing workshops for
non-writers.
2020: After a little more than a year in Tokyo, I rejoined Booking.com
to pioneer the documentation process, tooling, and information architecture
for their payments platform.
Technical Writer
LINE Corporation (Tokyo, Japan)
I moved from Amsterdam to Tokyo to join LINE’s developer documentation
team, where I wrote and reviewed English content, oversaw translations,
and evangelized documentation tools and methods to teams across the APAC
region.
Technical Writer
Visit by GES (Haarlem, The Netherlands)
As Visit by GES’s first and only technical writer, I produced, from
scratch, a technical documentation set and suitable information
architecture for the development team and beyond. As a Works Council
member, I helped draft statutes and oversaw office renovations.
Technical Writer
Visma Software (Amsterdam, The Netherlands)
As part of Visma Software’s technical writing team, I wrote technical
(DITA XML) content for diverse target audiences (basic users, sysadmins,
developers) using a variety of formats and tools (OxyGen, MadCap Flare).
I also founded a Terminology Management Special Interest Group and laid
the foundations for a TM process still in place today.
Owner/translator/copywriter/editor
Veeken Vertaalt (Amsterdam, The Netherlands)
Ran own translation company, specializing in content related to games and
music.
Independent translator & musician
Self-employed (everywhere)
Education
MA Communication & Information Sciences
VU University
Amsterdam, NL
Specialization: Writing & translation
BA Jazz & Pop Performance (incomplete)
ArtEZ
Arnhem, NL
Specialization: Bass guitar
BA English Language & Culture
VU University
Amsterdam, NL
Specialization: Linguistics
Skills
Programming
HTML, CSS & JavaScript
OpenAPI/Swagger
Regular expression
Visual Basic & Python
Tools
MadCap Flare
JIRA & Confluence
Mkdocs, VuePress & other SSG
Git, SubVersion & other VCS
Languages
Dutch (native)
English
Markdown, ReStructured Text & ASCIIdoc
German
French
Japanese
Hobbies
Listening to Paul Simon, reading Terry Pratchett, watching Wes Anderson films, playing the electric guitar